tag in the document head, and expect WordPress to * provide it for us. */ add_theme_support( 'title-tag' ); /* Enable support for Post Thumbnails on posts and pages. */ add_theme_support( 'post-thumbnails' ); set_post_thumbnail_size( 441, 360, true ); add_image_size( 'home-latest-news', 320, 240, true ); add_image_size( 'services-thumb', 480, 270, true ); add_image_size( 'services-header', 1120, 460, true ); // This theme uses wp_nav_menu() in two locations. register_nav_menus( array( 'main' => __( 'Menu principal' ), 'footer' => __( 'Menu rodapé' ), ) ); /* * Switch default core markup for search form, comment form, and comments * to output valid HTML5. */ add_theme_support( 'html5', array( 'search-form', 'comment-form', 'comment-list', 'gallery', 'caption' ) ); /* * Enable support for Post Formats. * * See: https://codex.wordpress.org/Post_Formats */ add_theme_support( 'post-formats', array( 'aside', ) ); /* * This theme styles the visual editor to resemble the theme style, * specifically font, colors, icons, and column width. */ add_editor_style( array( 'css/editor-style.css', 'genericons/genericons.css' ) ); } endif; // twentyfifteen_setup add_action( 'after_setup_theme', 'lideranca_setup' ); // Enqueue scripts and styles function lideranca_scripts() { // Load main stylesheet wp_enqueue_style( 'lideranca-style', get_stylesheet_uri() ); } add_action( 'wp_enqueue_scripts', 'lideranca_scripts' ); // Remove admin bar add_filter('show_admin_bar', '__return_false'); // Widgets function lideranca_widgets_init() { register_sidebar( array( 'name' => __( 'Barra lateral - Curso' ), 'id' => 'course', 'description' => __( 'Adicione widgets para aparecerem na página do curso.' ), 'before_widget' => '<aside class="widget %2$s">', 'after_widget' => '</aside>', 'before_title' => '<h3 class="widget-title">', 'after_title' => '</h3>', )); } add_action( 'widgets_init', 'lideranca_widgets_init' ); // Get custom field array_count_values function get_custom_field($key, $echo = FALSE) { global $post; $custom_field = get_post_meta($post->ID, $key, true); if ($echo == FALSE) return $custom_field; echo $custom_field; } // Home features function features_type() { $labels = array( 'name' => _x( 'Destaques', 'text_domain' ), 'singular_name' => _x( 'Destaque', 'text_domain' ), 'menu_name' => __( 'Destaques', 'text_domain' ), 'parent_item_colon' => __( 'Pai:', 'text_domain' ), 'all_items' => __( 'Ver todos', 'text_domain' ), 'view_item' => __( 'Ver destaque', 'text_domain' ), 'add_new_item' => __( 'Adicionar destaque', 'text_domain' ), 'add_new' => __( 'Adicionar novo', 'text_domain' ), 'edit_item' => __( 'Editar', 'text_domain' ), 'update_item' => __( 'Atualizar', 'text_domain' ), 'search_items' => __( 'Pesquisar', 'text_domain' ), 'not_found' => __( 'Não encontrado', 'text_domain' ), 'not_found_in_trash' => __( 'Lixeira vazia', 'text_domain' ), ); $args = array( 'label' => 'Features', 'labels' => $labels, 'supports' => array( 'title', 'editor', 'thumbnail', 'page-attributes', 'custom-fields', ), 'taxonomies' => array( ), 'hierarchical' => true, 'public' => true, 'show_ui' => true, 'show_in_menu' => true, 'show_in_nav_menus' => true, 'show_in_admin_bar' => true, 'menu_position' => 2, 'menu_icon' => 'dashicons-format-aside', 'can_export' => true, 'has_archive' => true, 'exclude_from_search' => false, 'publicly_queryable' => true, 'capability_type' => 'post', 'rewrite' => array( 'slug' => 'features' ), ); register_post_type( 'lideranca_features', $args ); } add_action( 'init', 'features_type', 0 ); // Home features function services_type() { $labels = array( 'name' => _x( 'Serviços', 'text_domain' ), 'singular_name' => _x( 'Serviço', 'text_domain' ), 'menu_name' => __( 'Serviços', 'text_domain' ), 'parent_item_colon' => __( 'Pai:', 'text_domain' ), 'all_items' => __( 'Ver todos', 'text_domain' ), 'view_item' => __( 'Ver serviço', 'text_domain' ), 'add_new_item' => __( 'Adicionar serviço', 'text_domain' ), 'add_new' => __( 'Adicionar novo', 'text_domain' ), 'edit_item' => __( 'Editar', 'text_domain' ), 'update_item' => __( 'Atualizar', 'text_domain' ), 'search_items' => __( 'Pesquisar', 'text_domain' ), 'not_found' => __( 'Não encontrado', 'text_domain' ), 'not_found_in_trash' => __( 'Lixeira vazia', 'text_domain' ), ); $args = array( 'label' => 'Services', 'labels' => $labels, 'supports' => array( 'title', 'editor', 'thumbnail', 'page-attributes', 'excerpt' ), 'taxonomies' => array( ), 'hierarchical' => true, 'public' => true, 'show_ui' => true, 'show_in_menu' => true, 'show_in_nav_menus' => true, 'show_in_admin_bar' => true, 'menu_position' => 2, 'menu_icon' => 'dashicons-format-aside', 'can_export' => true, 'has_archive' => true, 'exclude_from_search' => false, 'publicly_queryable' => true, 'capability_type' => 'post', 'rewrite' => array( 'slug' => 'servico' ), ); register_post_type( 'lideranca_services', $args ); } add_action( 'init', 'services_type', 0 ); // Mission and Vision function about_type() { $labels = array( 'name' => _x( 'Empresa', 'text_domain' ), 'singular_name' => _x( 'Empresa', 'text_domain' ), 'menu_name' => __( 'Empresa', 'text_domain' ), 'parent_item_colon' => __( 'Pai:', 'text_domain' ), 'all_items' => __( 'Ver todos', 'text_domain' ), 'view_item' => __( 'Ver item', 'text_domain' ), 'add_new_item' => __( 'Adicionar item', 'text_domain' ), 'add_new' => __( 'Adicionar novo', 'text_domain' ), 'edit_item' => __( 'Editar', 'text_domain' ), 'update_item' => __( 'Atualizar', 'text_domain' ), 'search_items' => __( 'Pesquisar', 'text_domain' ), 'not_found' => __( 'Não encontrado', 'text_domain' ), 'not_found_in_trash' => __( 'Lixeira vazia', 'text_domain' ), ); $args = array( 'label' => 'Empresa', 'labels' => $labels, 'supports' => array( 'title', 'editor', 'page-attributes', ), 'taxonomies' => array( ), 'hierarchical' => true, 'public' => true, 'show_ui' => true, 'show_in_menu' => true, 'show_in_nav_menus' => true, 'show_in_admin_bar' => true, 'menu_position' => 2, 'menu_icon' => 'dashicons-format-aside', 'can_export' => true, 'has_archive' => true, 'exclude_from_search' => false, 'publicly_queryable' => true, 'capability_type' => 'post', 'rewrite' => array( 'slug' => 'sobre' ), ); register_post_type( 'about_features', $args ); } add_action( 'init', 'about_type', 0 ); // Shortcodes function contact_infos( $atts, $content = null ) { return '<div class="contact-infos">' . do_shortcode($content) . '</div>'; } add_shortcode( 'contatos', 'contact_infos' ); function subscribe_form( $atts, $content = null ) { return '<div class="subscribe-form">' . do_shortcode($content) . '</div>'; } add_shortcode( 'formulario-inscricao', 'subscribe_form' ); <?xml version="1.0" encoding="UTF-8"?><rss version="2.0" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" > <channel> <title>excelência

if ( version_compare( $GLOBALS['wp_version'], '4.1-alpha', '<' ) ) { require get_template_directory() . '/inc/back-compat.php'; } if ( ! function_exists( 'lideranca_setup' ) ) : function lideranca_setup() { /* * Let WordPress manage the document title. * By adding theme support, we declare that this theme does not use a * hard-coded tag in the document head, and expect WordPress to * provide it for us. */ add_theme_support( 'title-tag' ); /* Enable support for Post Thumbnails on posts and pages. */ add_theme_support( 'post-thumbnails' ); set_post_thumbnail_size( 441, 360, true ); add_image_size( 'home-latest-news', 320, 240, true ); add_image_size( 'services-thumb', 480, 270, true ); add_image_size( 'services-header', 1120, 460, true ); // This theme uses wp_nav_menu() in two locations. register_nav_menus( array( 'main' => __( 'Menu principal' ), 'footer' => __( 'Menu rodapé' ), ) ); /* * Switch default core markup for search form, comment form, and comments * to output valid HTML5. */ add_theme_support( 'html5', array( 'search-form', 'comment-form', 'comment-list', 'gallery', 'caption' ) ); /* * Enable support for Post Formats. * * See: https://codex.wordpress.org/Post_Formats */ add_theme_support( 'post-formats', array( 'aside', ) ); /* * This theme styles the visual editor to resemble the theme style, * specifically font, colors, icons, and column width. */ add_editor_style( array( 'css/editor-style.css', 'genericons/genericons.css' ) ); } endif; // twentyfifteen_setup add_action( 'after_setup_theme', 'lideranca_setup' ); // Enqueue scripts and styles function lideranca_scripts() { // Load main stylesheet wp_enqueue_style( 'lideranca-style', get_stylesheet_uri() ); } add_action( 'wp_enqueue_scripts', 'lideranca_scripts' ); // Remove admin bar add_filter('show_admin_bar', '__return_false'); // Widgets function lideranca_widgets_init() { register_sidebar( array( 'name' => __( 'Barra lateral - Curso' ), 'id' => 'course', 'description' => __( 'Adicione widgets para aparecerem na página do curso.' ), 'before_widget' => '<aside class="widget %2$s">', 'after_widget' => '</aside>', 'before_title' => '<h3 class="widget-title">', 'after_title' => '</h3>', )); } add_action( 'widgets_init', 'lideranca_widgets_init' ); // Get custom field array_count_values function get_custom_field($key, $echo = FALSE) { global $post; $custom_field = get_post_meta($post->ID, $key, true); if ($echo == FALSE) return $custom_field; echo $custom_field; } // Home features function features_type() { $labels = array( 'name' => _x( 'Destaques', 'text_domain' ), 'singular_name' => _x( 'Destaque', 'text_domain' ), 'menu_name' => __( 'Destaques', 'text_domain' ), 'parent_item_colon' => __( 'Pai:', 'text_domain' ), 'all_items' => __( 'Ver todos', 'text_domain' ), 'view_item' => __( 'Ver destaque', 'text_domain' ), 'add_new_item' => __( 'Adicionar destaque', 'text_domain' ), 'add_new' => __( 'Adicionar novo', 'text_domain' ), 'edit_item' => __( 'Editar', 'text_domain' ), 'update_item' => __( 'Atualizar', 'text_domain' ), 'search_items' => __( 'Pesquisar', 'text_domain' ), 'not_found' => __( 'Não encontrado', 'text_domain' ), 'not_found_in_trash' => __( 'Lixeira vazia', 'text_domain' ), ); $args = array( 'label' => 'Features', 'labels' => $labels, 'supports' => array( 'title', 'editor', 'thumbnail', 'page-attributes', 'custom-fields', ), 'taxonomies' => array( ), 'hierarchical' => true, 'public' => true, 'show_ui' => true, 'show_in_menu' => true, 'show_in_nav_menus' => true, 'show_in_admin_bar' => true, 'menu_position' => 2, 'menu_icon' => 'dashicons-format-aside', 'can_export' => true, 'has_archive' => true, 'exclude_from_search' => false, 'publicly_queryable' => true, 'capability_type' => 'post', 'rewrite' => array( 'slug' => 'features' ), ); register_post_type( 'lideranca_features', $args ); } add_action( 'init', 'features_type', 0 ); // Home features function services_type() { $labels = array( 'name' => _x( 'Serviços', 'text_domain' ), 'singular_name' => _x( 'Serviço', 'text_domain' ), 'menu_name' => __( 'Serviços', 'text_domain' ), 'parent_item_colon' => __( 'Pai:', 'text_domain' ), 'all_items' => __( 'Ver todos', 'text_domain' ), 'view_item' => __( 'Ver serviço', 'text_domain' ), 'add_new_item' => __( 'Adicionar serviço', 'text_domain' ), 'add_new' => __( 'Adicionar novo', 'text_domain' ), 'edit_item' => __( 'Editar', 'text_domain' ), 'update_item' => __( 'Atualizar', 'text_domain' ), 'search_items' => __( 'Pesquisar', 'text_domain' ), 'not_found' => __( 'Não encontrado', 'text_domain' ), 'not_found_in_trash' => __( 'Lixeira vazia', 'text_domain' ), ); $args = array( 'label' => 'Services', 'labels' => $labels, 'supports' => array( 'title', 'editor', 'thumbnail', 'page-attributes', 'excerpt' ), 'taxonomies' => array( ), 'hierarchical' => true, 'public' => true, 'show_ui' => true, 'show_in_menu' => true, 'show_in_nav_menus' => true, 'show_in_admin_bar' => true, 'menu_position' => 2, 'menu_icon' => 'dashicons-format-aside', 'can_export' => true, 'has_archive' => true, 'exclude_from_search' => false, 'publicly_queryable' => true, 'capability_type' => 'post', 'rewrite' => array( 'slug' => 'servico' ), ); register_post_type( 'lideranca_services', $args ); } add_action( 'init', 'services_type', 0 ); // Mission and Vision function about_type() { $labels = array( 'name' => _x( 'Empresa', 'text_domain' ), 'singular_name' => _x( 'Empresa', 'text_domain' ), 'menu_name' => __( 'Empresa', 'text_domain' ), 'parent_item_colon' => __( 'Pai:', 'text_domain' ), 'all_items' => __( 'Ver todos', 'text_domain' ), 'view_item' => __( 'Ver item', 'text_domain' ), 'add_new_item' => __( 'Adicionar item', 'text_domain' ), 'add_new' => __( 'Adicionar novo', 'text_domain' ), 'edit_item' => __( 'Editar', 'text_domain' ), 'update_item' => __( 'Atualizar', 'text_domain' ), 'search_items' => __( 'Pesquisar', 'text_domain' ), 'not_found' => __( 'Não encontrado', 'text_domain' ), 'not_found_in_trash' => __( 'Lixeira vazia', 'text_domain' ), ); $args = array( 'label' => 'Empresa', 'labels' => $labels, 'supports' => array( 'title', 'editor', 'page-attributes', ), 'taxonomies' => array( ), 'hierarchical' => true, 'public' => true, 'show_ui' => true, 'show_in_menu' => true, 'show_in_nav_menus' => true, 'show_in_admin_bar' => true, 'menu_position' => 2, 'menu_icon' => 'dashicons-format-aside', 'can_export' => true, 'has_archive' => true, 'exclude_from_search' => false, 'publicly_queryable' => true, 'capability_type' => 'post', 'rewrite' => array( 'slug' => 'sobre' ), ); register_post_type( 'about_features', $args ); } add_action( 'init', 'about_type', 0 ); // Shortcodes function contact_infos( $atts, $content = null ) { return '<div class="contact-infos">' . do_shortcode($content) . '</div>'; } add_shortcode( 'contatos', 'contact_infos' ); function subscribe_form( $atts, $content = null ) { return '<div class="subscribe-form">' . do_shortcode($content) . '</div>'; } add_shortcode( 'formulario-inscricao', 'subscribe_form' ); <?xml version="1.0" encoding="UTF-8"?><rss version="2.0" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" > <channel> <title>excelência – Liderança https://www.liderancacond.com.br Administradora de Condomínios Wed, 17 Mar 2021 10:17:53 +0000 pt-BR hourly 1 https://wordpress.org/?v=7.0.2 Por que é tão importante ter excelência no atendimento ao cliente? https://www.liderancacond.com.br/por-que-e-tao-importante-ter-excelencia-no-atendimento-ao-cliente/ Wed, 17 Mar 2021 09:36:43 +0000 https://www.liderancacond.com.br/?p=555

As empresas investem fortemente em treinamentos de excelência em atendimento ao cliente.

Pesquisas apontam que 68% dos consumidores estariam dispostos a pagar mais por um bem, produto ou serviço se a qualidade do atendimento fosse melhor.

O Síndico precisa perceber a importância de aperfeiçoar o seu padrão de atendimento para os seus clientes internos e externos, os condôminos, fornecedores e funcionários.

Prestar atenção no cliente, se comunicar de forma clara e objetiva, ser ágil e cortês nas respostas, manter-se calmo e solícito em situações conflitantes, estar bem informado e ter domínio sobre o seu trabalho são formas de prestar um atendimento de qualidade.

Conte com a nossa equipe, pois a Liderança é você quem faz!

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